1.1. The following terms are used in this Privacy Policy (“Policy”):
— “Website” – the online resource available at https://el-pixel.com, owned and operated by El Pixel Group Sp. z o.o..
— “Data Controller” – El Pixel Group Sp. z o.o., responsible for determining the purposes and means of processing personal data.
— “Personal Data” – any information relating to an identified or identifiable natural person as defined by Article 4(1) of the GDPR.
— “Processing” – any operation performed on personal data, whether or not by automated means, such as collection, storage, use, disclosure, or deletion.
— “User” – any natural person visiting or using the Website.
— “Cookies” – small data files stored on the User’s device when visiting the Website.
— “IP Address” – a unique network identifier of the User’s device connected to the Internet.
2.1. This Policy describes how El Pixel Group Sp. z o.o. collects, uses, and protects personal data of Users in compliance with the EU General Data Protection Regulation (GDPR) and the Polish Personal Data Protection Act.
2.2. By using the Website, the User agrees to the terms of this Policy.
2.3. If the User disagrees with the Policy, they must stop using the Website.
2.4. This Policy applies exclusively to the Website https://el-pixel.com.
2.5. The Controller is not responsible for the practices of third-party websites linked from this Website.
3.1. The Controller may collect and process the following data voluntarily provided by the User through forms on the Website:
— Name and surname.
— E-mail address.
— Phone number.
— Company name and details (for business clients).
— Any other information voluntarily provided by the User.
3.2. When visiting the Website, the following data may be automatically collected:
— IP address.
— Browser type and version.
— Device type and operating system.
— Date, time, and duration of visit.
— Source of referral to the Website.
— Cookies and similar technologies.
3.3. Users may disable cookies in their browser settings, but this may affect the functionality of the Website.
4.1. Personal data may be used for the following purposes:
— To identify and communicate with the User.
— To respond to inquiries and provide customer support.
— To prepare commercial offers and deliver services.
— To improve Website performance and user experience.
— To send marketing and promotional information (only with explicit consent).
— To comply with legal obligations under Polish and EU law.
5.1. The processing of personal data is based on:
— Article 6(1)(a) GDPR – the User’s consent.
— Article 6(1)(b) GDPR – necessity for contract performance.
— Article 6(1)(c) GDPR – compliance with legal obligations.
— Article 6(1)(f) GDPR – legitimate interests of the Controller (e.g., Website improvement, fraud prevention).
6.1. Personal data are stored only as long as necessary to fulfill the purposes described in this Policy or as required by law.
6.2. When the purpose of processing ceases or the User withdraws consent, the data will be securely deleted or anonymized.
6.3. Data may be transferred to authorized processors (e.g., hosting providers, IT service companies) under data processing agreements in compliance with GDPR Article 28.
7.1. Personal data are generally processed within the European Economic Area (EEA).
7.2. In cases where data are transferred outside the EEA, such transfers are made only with adequate safeguards, such as Standard Contractual Clauses approved by the European Commission.
Under the GDPR, Users have the following rights regarding their personal data:
— Right to access (Article 15 GDPR).
— Right to rectification (Article 16 GDPR).
— Right to erasure (“right to be forgotten,” Article 17 GDPR).
— Right to restriction of processing (Article 18 GDPR).
— Right to data portability (Article 20 GDPR).
— Right to object (Article 21 GDPR).
— Right to withdraw consent at any time.
— Right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland.
Requests concerning these rights can be sent to info@el-pixel.com.
9.1. The Controller applies appropriate technical and organizational measures to ensure data protection against unauthorized access, alteration, loss, or destruction.
9.2. Access to personal data is restricted to authorized employees or contractors bound by confidentiality obligations.
10.1. The Website uses cookies to enhance functionality, improve user experience, and analyze traffic.
10.2. Users can manage cookie preferences in their browser settings.
10.3. For more detailed information, please refer to the Cookie Policy available on the Website.
11.1. The Controller is liable for ensuring personal data protection in accordance with applicable laws.
11.2. The Controller is not responsible for data disclosed by the User themselves or made publicly available.
11.3. In case of a data breach, the Controller will notify the competent supervisory authority and affected Users as required by Articles 33–34 of the GDPR.
12.1. Before taking legal action, the parties shall attempt to resolve disputes amicably by submitting a written complaint to the Controller.
12.2. Complaints are reviewed within 30 days of receipt.
12.3. If no resolution is reached, disputes shall be settled before a competent court in Kraków, Poland, in accordance with Polish law.
13.1. The Controller reserves the right to modify this Policy at any time.
13.2. The updated version will be published on the Website and will take effect upon publication.
13.3. Users are encouraged to regularly review this Policy for updates.
Data Controller: El Pixel Group Sp. z o.o.
Address: Czyżówka 14/1.3.2, 30-526 Kraków, Poland.
E-mail: info@el-pixel.com
Website: https://el-pixel.com
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